Service Manager
“Hello, I’m Dean, Service Manager for SURE Solutions and I’m here to make sure that our customers are always happy with the service we provide.”
Dean
Technical Director
“Hi, I’m Rohan, SURE Solutions Technical Director. I’m here to ensure we are always one step ahead of the competition, providing the best possible solutions and services to our customers.”
Rohan
Operations Director
“Hi, I’m Ash, operations director here at SURE Solutions and it’s my job to ensure that all elements from product production to service delivery is performed as best as possible for all our customers.”
Ash
Production Administrator
“Hi, I’m Ben and I’m a production administrator at SURE Solutions and it’s my job to ensure that our customers receive the required products as soon as possible.”
Ben
Technical Support Manager
“I’m Mike and I manage SURE Solutions technical support department. It’s my job to ensure that all our customers are provided with first class technical support for all our products and services.”
Mike
Service Administrator
“I’m Jack and I ensure that our services are correctly assigned to the customers as and when they require them.”
Jack
Machine Learning Engineer
“Hi, I’m Rileena and I specialise in machine learning so that SURE can be ahead of the curve when it comes to machine learning and artificial intelligence.”
Rileena
Finance Assistant
“Hi my name is Scott, I’m responsible for the raising and progress monitoring of sales orders, processing sales invoices, debt recovery, allocation of customer receipts, responding customer queries in relation to invoices/credits.”
Scott
Sales Executive
“Hi my name is Ali, I’m a sales executive and it could very well be me that you talk to if you decide to give us a call to discuss your requirements.”
Ali
Business Development Manager
“Hi, I’m Joe, SURE Solutions business development manager. I’m here to help develop the company as a whole so we are always one step ahead of the competition, providing the best possible products and services to our customers.”
Joe
Finance Manager
“Hi my name is Naoko, I’m the Finance Manager and my roles include checking and processing of all outgoing payments, reconciliation of supplier statements, assisting with cashflow management, reconciliation of all bank/payment accounts, assisting with management accounts preparation.”
Naoko
Finance Director
“Hi my name is Steph, I am the Fiannce Director at SURE Solutions and I’m responsible for the strategic management of our financial and human resources.”
Steph
Warehouse Operative
“Hi my name is Harry, I’m a warehouse operative and I help the team ensure that products are sent out to our customers , quickly and efficiently.”
Harry
Operations Administrator
“Hi my name is Jeanette, I’m the operations administrator and I manage our engineers vehicle stock so that they are always prepared to handle the jobs for our customers. I also deal with any faulty items that are returned for repair by our engineers.”
Jeanette
Technical Support Assistant
“Hi my name is Liam and I help support the technical department with diagnosing and repairing any customer returns as well as configuring systems before being sent out to our customers.”
Liam
Warehouse Supervisor
“Hi my name is Sam, I’m the warehouse supervisor and I’m responsible for making sure that everything runs smoothly from taking in goods to dispatching to our customers and engineers.”
Sam
Marketing Director
“Hi my name is Sue, I am the Marketing Director here at SURE Solutions and I provide all the great marketing material for our customers.”
Sue
Finance Assistant
“Hi my name is Kirstie and I help the finance department with their invoicing as I’m the first point of contact for our customer when they want to speak to our finance department.”
Kirstie
Job Allocations Manager
“Hi my name is Katie and I’m responsible for allocating jobs to our engineers so that they can deal with our customer installation and repair jobs.”
Katie
Warehouse Operative
“Hi my name is Connie, I’m a warehouse operative and I help ensure that all products are sent out to our customers as quickly as possible.”
Connie
Technical Product Manager
“Hi Stu here, I am always looking for new products and services to enhance your on vehicle CCTV solutions whilst ensuring your data is held securely in the UK and all products are compliant with UK rules and regulations.”
Stu
IT Manager
“Hi, I’m James, I manage Cyber Security and one of the roles I perform is to ensure all data stays in the UK. Giving you utmost confidence in the services we provide, making sure that your information is not stored and moved around the world.”
James
Factory Manager
“Hi my name is Chris, I am the Production Manager at SURE Solutions my role is to make sure we source and produce products to our customer needs, always ensuring we can meet quality expectations and give you service with a smile. I am the one usually telling jokes and making people laugh!”
Chris
Technical Infrastructure Manager
“Hi my name is Dave, I manage the internal and external infrastructure for both the company and our customers. I’m also responsible for developing internal and external systems that are used everyday to provide a great service to our customers!”
Dave
Client Account Manager
“Hi I’m Andy and I manage major fleets at SURE Solutions. Once you join us, I will be your main contact and I will implement the process and quality systems to ensure you receive the best customer service and customer experience with us. As we get to know each other you will soon find out my love is two wheels, and you can find me watching the TT event in the Isle of Man every year.”
Andy
Operations Manager
“Hi, I’m Doug and I manage the Operations department here at SURE Solutions. My team ensure your needs are conveyed from sales to fully installed. We manage teams of engineers across the UK day and night, ensuring your fleet is capturing data to your requirements.”
Doug
Managing Director
“I am delighted you took the time to visit our new site. We have made it easier for you to navigate around the site and find the areas most important to you. If you can’t find what you are looking for please let me know, I welcome new ideas and ways in which we can serve you better.
We will be further developing the site to cover more product and services in the coming weeks so do keep coming back to see the new developments. If you want to be the first to know then drop your email in the box below and we will put you on our mailing list for the latest developments.”
Louis